Incompetent and not truthful when purchasing vehicle. I have had nothing but trouble since I bought my F-150 truck. I was lied to when I first bought this truck. I was told that I had life time coverage on the truck finish , when in fact the coverage was for five years. I regret buying my truck from Surprise Ford. The only reason I go there is to have a re-coat of the protective finish. I go to my own garage for all my service.