One star is way to much!! The person who answers the phone (supposedly the owner) is horrendously RUDE!!!!!!! I'm surprised this place is still in business. I got a speeding ticket in California. Mind you my husband received a speeding ticket before and was able to have it taken care of with no points, it wasn't reported to the insurance company and no traffic school, great deal right? So I was told that there would be no court appearance, no points, no traffic school and not reported to the insurance company. Well I paid 702 Traffic $400. Had to turn around and pay the court $293 and I have to go to traffic school and it will be reported to my insurance. I asked Rosa from the California office who called me today to sign a doc regarding a statement they're sending to the courts what did I pay $400 for?? I just had to shake my head, first she says that I didn't pay them I paid 702 Traffic (ummmm.....What's going on with that???) and then she said I won't have points. The points are the least of my worries. I haven't had a ticket for over 10 years. Not only this I told her I had received a judgment notice in the mail. She was surprised (not a shocker) They probably didn't show up in court for me. I know I was truly ripped off. Learn from my mistake DO NOT USE 702 TRAFFIC.