I brought 9 shirts to be pressed and heavily starched. The starch was left with powdery residue all over the shirts ( all of them ). They must have a new press machIne that adds folds, wrinkles and uneveness to garments because that is exactly what I got back. In addition when I called to explain the situation I was told they could either send them out again ( which i did not have time for) or refund the cost. I brought 1 of the garments back to the store and then the run around began. After being told they didnt need to see all of the shirts just an example of what I was not happy with I arrived with my shirt and they then said I needed all 9 shirts to refund my money. ( bs bs bs bs bs bs) if you said this on the phone then I would have brought all 9 shirts with me. Next ,one of the female workers was totally unprofessional, condescending, borderline rude, uncaring, more interested in being right then customer service, patronizing, and just wrong in every way. I was told a flat out lie ( twice ) and she was tripping on her tongue trying to cover it up. Avoid this cleaners at all costs !!!!!