Love this store. Would give it more stars, but I'm further away than I'd like. Is that a good reason to dock a star? Maybe, maybe not. I also dislike the parking situation and size of the store. The store is small, but they make good use of the space and manage to cram a ton of stuff in without looking messy.
I get that most pet stores welcome your animals, but I really feel it here more than any other store. I'm regularly encouraged to bring both of my dogs, let them play, and I don't feel like someone is watching for them to knock stuff over. The owner has encouraged me to let my pug off leash and play with the other dogs. He LOVES it in there. The owner is incredibly knowledgeable and was so helpful after I adopted my pug. I'm a crappy owner in the sense that I didn't know as much as I should have when I adopted my pug from a rescue (and they were not super helpful). The owner has a few pugs and had great advice - very sweet too!
I also love that they will order stuff for you. I will say I probably would have docked a half star because it's a pricier store. However, most of the stuff in the store is worth more, especially the dog treats. There is no Purina to be found here and the owner is great about explaining each food - down to the different flavors (and has good suggestions!). I will happily pay more for my dog food and treats, but ... not so much for their toys. Sorry! I sound cheap and... well, I am about certain things. I'm a teacher and am comfortable spending more on the food because I know better food makes a huge difference for my dogs (seriously: gross warning - my friend buys yuck food for her dog, I think Purina, and the dog CONSTANTLY has poop issues and is typically.. well, not so solid. You want that? How would you feel if you were that dog? Also, um, if there's an accident to be had, let's have it be more solid, okay?). OKAY DONE. But back to the price thing and me being a cheapskate. I don't tend to buy the most expensive toys. I can't do it. While I love some of the cute stuffed toys, I also know that my dogs are a bit rough with them.
That said for Miss Cheapskate (who is now typing in third person - I'm a little sleep deprived!), she will happily pluck toys out of the sale bin. I love that Pet-Tique has a sale section. The last time I was there, there were probably a dozen toys and a bunch of dog clothes on sale for great prices. Sign me up!
If you buy food here, they offer a deal - buy so many bags (5 or 6 I think? Don't quote me) you get one free. Good deal! they keep track of it for you on the computer.