Ordered a couple sandwiches at 12:17, they didn't arrive until 1:10. Sandwiches so fast you'll freak? No. I was freaking because my time was wasted and I didn't get to eat before having to clock back in from lunch. But hey, they got paid right? That's all that matters right?
Bottom line, something that takes less that a minute to make and delivering it less than two miles away shouldn't take close to an hour. The sandwiches are par at best to boot so it's not like you're waiting on fine dining. A monkey could run and operate one of these business with the help of an accountant.
Get it together Chim Chim so you can retain any lingering customers, besides me, that you can.