The rooms at this property are amazing, very clean with newer furnishings, 2 flat screen tv's, couch, desk, 2 rooms, it is a suite really.
The water park and pools (which all serve alcohol) unfortunately seem to attract a different type of crowd than I usually vacation with. It's the drunk, loud, rowdy, scantily clad, frat party type of crowd all over the place. No one really patrols the park or the pools so people were brining in their own food and alcohol by the case and trashing the place. Really gross and annoying. Yes that's bad guest behavior, but the hotel could do a little better patrolling of it. The water park was absolutely disgusting by closing time. Perhaps the hotel could consider one family friendly alcohol-free pool for those of us who do not need to be drunk to spend time with our kids. The water park was also insanely crowded, because with no one guarding the door anyone could walk right in. The bellman told me it gets crowded with "guests of guests" during the day. Although the official policy seemed to be that this is for hotel guests only. That was a bummer, its not big enough for all those extra people. Also if your room is near the pool, they are open until 11pm - drunk loud people and all. Avoid rooms near the pool.
The resort is very clean and nice, but it is not in the best neighborhood, and there is nothing around it, so you are really stuck there unless you want to drive quite a distance away. The dining options are decent, but could be better quality for the price. Kid's meals are very over priced for what you get.
I had some issues with check-in and with my stay, but the manager I spoke to upon returning home was very receptive to the problems and resolved them to my satisfaction.
Unless you are the partying type, I would suggest avoiding holidays and busy weekends to enjoy a more family-friendly atmosphere here.