This was my first time doing anything to my face and I was apprehensive, didn't want to look weird or "done". I did a good job over the years with my skin care, staying out of the sun, no smoking etc ... but with age 51 coming around, I saw I needed help. My friend recommended Madelein, she just wouldn't stop raving about her, so I went. Didn't know what I wanted and on a tight budget too. Madelein is AMAZING! I walked in her beautiful place, felt comfortable and at ease right away. "This is my budget, what can you do for me?". She filled my upper lip lines and many more just because she takes pride in her craft. She is meticulous and gentle, uber professional, takes her time answering questions and it was pretty painless. In fact, I will be going back for more soon because the results are so natural looking and beautiful. No hesitations here, you will not be disappointed!