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Statements

Subject Item
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rev:Review
schema:dateCreated
2014-05-12T00:00:00
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n4:funnyReviews
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rev:rating
2
n4:usefulReviews
1
rev:text
So we went here for Mother's Day. Wait time was long but expected for the holiday. Our waitress was very friendly but once we were seated was not very attentive. As soon as we received our appetizer a minute later our entrées were brought out which I hate when restaurants do this because it makes me feel rushed to eat and get out and the food sitting there gets cold. My husband and oldest daughter enjoyed their food. My steak was a bit bland so I had to add salt and my jumbo prawns were missing the lemon slice (I'm not sure if this is not normally served with prawns but normally most venues I've been to serve a slice of lemon when any type of seafood is served). I asked the waitress if it had been forgotten and she just told me she would bring some out for me. After about 10min she finally brought some but by then my prawns were pretty cold. My youngest daughter ordered the chicken quesadilla and it was smothered in cheese. She is 4 and while eating she started choking because the cheese was so stringy it clogged her airway. We were pretty scared about the incident and brought it to the attention of our waitress. She told us she would get her manager. After about another 10 min go by the manager "Kim" came by and asked what it was that occurred we told her and she didn't seem to really care. She just said ok she's ok now and told us if we need anything else to let her know. No apology or empathy for what had occurred. I don't know if she thought we were trying to get a free meal or file a lawsuit but I felt like she just really didn't care. So for this we will not be gracing this venue with our patronage ever again. There are plenty of other restaurants that would love us to dine at their venue and will appreciate our business.
n4:coolReviews
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