I had a bad allergic reaction with extreme swelling of the face and neck so I rushed to Dr. Tottori's office (he has been my Dr. for about 6 months), his office is 5 minutes from my home and I wanted him to see the swelling. It was about 4:40 and the waiting room was empty, but the nurse said that Dr. Tottori was still in. When I asked if it would be possible to be seen by him to show him the swelling the nurse excused herself and went to ask him, I waited, after a few minutes she returned to tell me he said if I had called he would have seen me, but since I hadn't I'd have to wait till the next day. I was stunned and ask if she were kidding . . . my face continued to swell and I insisted on being seen by someone, at this point I was really getting scared. After a few minutes one of the nurses/practioners came out and told me I should come back the next day, but that I might want to go to the emergency room right now if I started to have trouble breathing. As I was leaving they asked if I'd like to make an appointment for the next day . . . The only thing that I did the next day was find a new Dr. I would not reccommend this office to anyone.