Food court experience, rude and understaffed, overpriced as hell.
Terrible place. I have no idea how this place is so popular and talked about often.
Came on a weekend with another person. While a lack of table service isn't great, the concept makes sense if the rest of the operation is FAST, but this experience was anything but.
Entered to a completely packed waiting area - no system to separate people waiting for take out, for tables, and just waiting around. it was completely hectic
Waited a ridiculously long time to get a seat. Staff does not show you to table so it results in people clambering around entrance and running to spots like a food court.
Both serving staff and staff who took orders were incredibly rude. The entire seating area was understaffed, with one staff member in charge of bringing out food, wiping tables, and filling water glasses. This place is clearly cutting cost by only having 1 staff on a weekend managing all this. Obviously as a result our water glasses were never refilled and I had to ask to have the dirty, crumbs and leftovers from the previous table cleared from our table.
After waiting a very, very long time, were presented with our meals (quarter chicken meal). I have never been so underwhelmed in my life. A simple plating of chicken, a small, insulting amount of fries/mashed potato, and a small, humble corn on the cob. The plating and portions were a joke - could never imagine the price assigned to it would yield such a tiny amount. Especially in a place like Mississauga where there's a bevy of ethnic foods and chicken places.
The chicken was good and had a different taste - but the combination of all other factors ensures I'd never return despite this,.
Ate while having a crowd of hungry people watch the table as there isn't a clear division between waiting area and the seating area.