I ended up purchasing the Groupon for facials for my mom and myself. Needless to say it was a great experience. We really enjoyed being greeted and taken back right upon entering. We were also provided refreshments and taken in for our facial almost immediately. Service was quick for the most part. In fact the only time we really waited was like when they left us for ten minutes to go get all of the products. They let us talk about our skin and then went to grab what they would use on the facial. They also provided extractions for an extra 5$. The facial was awesome. My mom and I both left with glows dewy skin and the girls were extremely friendly. :) the only thing I wished was that she would have explained all the steps for the facial prior to beginning.