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2015-10-09T00:00:00
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4
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So I want to preface this review stating that this is heavily based on my customer service experience that I just had with this location. I called to see about having a pizza delivered. I live 3 miles from the location. I get someone on the phone who couldn't focus on the call we were having, kept talking to other people, couldn't figure out where they deliver, and was actually kind of rude. I gave my address (which is a fairly new build) and he was like oh we don't deliver there. I mentioned I was less than 5 miles from them and asked for their delivery radius. He didn't know and said they delivered all around me but not me. My problem is that I have seen their delivery drivers here in my apartment complex NUMEROUS times!! So when looking on the map it shows that I'm not in their delivery radius, makes no sense but apparently I'm not. So what I don't understand is why they deliver here to some people and not others? Are they delivering to friends, or is this because they don't know what's going on in their own store? Basically I'll give 2 stars because the pizza is actually decent but if I see your cars delivering to my neighbors and when I call you won't deliver to me yeah I'm going to give a bad review. Seems like really poor business management and customer service!! The other reviews I've read make me think this isn't a one time issue.
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