I was with a party of 5 at this place today. I can deal with bad and/or busy service, but this was by FAR the WORST service I have ever ever gotten in my entire life. I am absolutely appalled at how blatantly rude our server was and how poorly we were treated.
We had friends visiting from out of state. We have been at wings and rings before on a late Sunday night. It was dead, waitress very friendly and attentive and food was good. So we decided it would be a great to catch Sunday football before they drove 10 hrs back home.
Fast forward to today.....
Sooo many things went wrong it was almost unbelievable. Our server took our orders and brought out drinks. We had all ordered appetizers and entrees. About 40 mins passes, and we had received nothing. We finally flag down our waiter to ask on the status (everyone else around us that had came in after us received their food already) and he gave us some generic answer about it being really busy and we were still third in line to have our food made?
About two mins later, a different waitress comes with one of the appetizers (which was cold, which means it was sitting there waiting to br brought out) and asks us if our waiter had let us know that there was no more garlic aioli for one of our appetizers. He had not. Also brought out was one person's entree.
So at this point after almost an hour, we have one cold appetizer, one appetizer missing, one unable to be made, and one person's entree (which also was a burger and the waiter had never asked how she wanted it cooked- it was way overdone).
30 mins after this .. Still no entrees, and a missing appetizer. People around us who arrived after us have eaten and are leaving.
We finally request a manager and We are told he is too busy in the kitchen and will be our to talk to us st his convenience... Really??????
Finally, our entrees come. Food was ok but at this point it doesn't even matter.
At this point our server had pretty given up on our table. We were not being nasty in any way whatsoever, either, to deserve this treatment. He started to blatantly ignore us and then brought the check without even us asking for it.
Not once did he check in on us, ask us if we needed anything else, ask us how the food was.
Finally the manager comes out and tries to make excuses for the food being late, etc. Really, the food taking longer than usual is understandable for this place on a busy NFL Sunday. But, 1. They should really be better prepared for a bigger crowd on Sundays and 2. The real problem was with our server and his attitude! He offered us beers on the house, but really didn't seem to care too much.
It was almost as if we did something obscene to deserve this terrible treatment. When in reality, we did nothing. I will never, ever, go back to this place again and I would recommend that no one else go either. You will seriously regret it if you get stuck with this service. Its a shame because the food can be pretty good.