Worst delivery experience here I've ever had in my life. Since than, I refuse to order unless my husband wants to take a chance at not having dinner for that night. I refuse to spend my money here solely because of how our problem was handled by management. We use to order delivery via online all the time. Months back I placed my usual order in a side salad and pizza. Estimated time was 45min to an hour. That's normal and use to be worth the wait. That night I got a call an hour and a half after submission from the manager stating they were really busy and the driver is headed out. I thanked him for the call and that we were absolutely fine with that. Well, a half hour from that call a female delivery driver knocks on our door. She hands me the food; I her money. Opened the box and no joke the pizza was folded into half. It was dropped at some point!! I grabbed the food ran outside barefoot to her vehicle before she got a chance to leave. I opened the box to show her and her mouth dropped. She said sorry but was completely dumbfounded on what to do next. I told her there's no way we can eat this and I asked her for my money back. She was shocked that I made that suggestion. Really- do you not have a brain?! She handed me my money and had the nerve to ask for the side salad back too since I wanted my money. It's a $4 salad!! It's now 10pm, you waisted two hours of my life, ruined dinner and now you want the salad. Okay I replied- ran back in grabbed it and walked back over to her vehicle. I'm still in shock. I called immediately and spoke to the manager. He did not apologize nor credit us for the trouble. You guys lost a regular, and a good tipping one at that. Thank god for grilled cheese.