Feeling like you've been taken advantage of because you're a women... Worse feeling in the world. I took my car in for a rattling nose and the service manger suggested that I get a rental for night because I shouldn't get on the freeway with that noise. I've driven with the noise for two weeks but fine. He said he should know something in an hour or so...nothing. Called the next morning, car is cool, they've had it overnight they should have an answer, not so much he calls me back at 10, he said he'd have an answer in about 20 mins, he gave me a call back 2 hours later. Said it would be my rocker arms and it would be 2400.00. Well I know a little bit about cars so I do a little more research and find labor should be no more than 3hours and parts about 500.00/600.00. I call him back and he states well bit's about time you get your timing belt changed, water pump and some other things. Maybe they are use to people being able to drop their car off and address all issues... I'm not in that position. So he gives me the price to fix the rocker arms which is the issue I brought it in. So they "fix my issue"... Well they replace the rocket arms and I have the issue. I talked to Doyle the service director and let's just say customer service is not his strong point....