I'm very disappointed with the service. I enjoyed the atmosphere and beer but service was poor. My gf is gluten free and it is an allergy. They didn't have an allergy menu but the server didn't hesitate to say what she could eat. She ordered the Asian style burger, no bun. When she gets it she has a bite and immediately knows it has soy sauce or terrayaki (both have gluten). She began to have a reaction which lead to us leaving 2 hours before our friends due to her pain. We informed the server so he wouldn't tell others it was safe. He asked if she was okay. She said no. And he was awkward about it.
We get the bill and the food is on there and they up charged up for "haus salad" cause we asked for no bun. Again no apology for giving her wrong info or asking the chef. I talked to the manager, all while the server stared at me at the front of the restaurant. The manager removed the food from the bill after some hesitation. He was going to bring me the corrected bill, but ended up sending the same waiter over so that was awkward. We had auto gratuity on the bill because our party. It was 12 bucks before the correction and 12 after. So the waiter got over 20% for bad service
We never received an apology for the whole incident. And we had to leave early cause my gf had a reaction for the night and next day.
My other group of friends (15ish) also said they experienced bad service. Long waits for drinks, being ignored. Majority walked to the bar instead. I'd avoid going again. Other better places in mill. I planned to reach out to the restaurant privately but they don't have a contact by email either, only if you are having a party