My husband and I built a new home and desperately needed window coverings. We got a few quotes from other businesses for plantation shutters and they were all quite expensive. A neighbor recommended The Covered Window so we called them up to come out for a quote. They were easy to schedule with, friendly and professional. It ended up being the most reasonable quote and we felt confident they would do a good job. We weren't disappointed! They kept us updated on our order, were able to install the few blinds we got earlier than the shutters which was nice, and the shutters ended up looking excellent! To top it off, we got a few free upgrades from some home show promos they were running-- all offered to us up front and not something I had to inquire about. Great customer service, would definitely use them again.