Update after taking both of my cats multiple times.
I saw a few people complaining about uneven cuts. My one cat is a little moody at times, and I've never had her shaved before. I was nervous I'd get a phone call during the day saying she couldn't finish, but that didn't happen. I went to go pick them up, and she mentioned that she wasn't able to even Itty out because she had a "moment" and the groomer did not want to push her any longer. I really appreciated the fact that she always has the animals welfare in mind, and won't go to extremes to finish the perfect hair cut. Yes, Itty looked ridiculous, but she's shaved, I have A LOT less hair in my apartment, and she seems happier.
Also, her pricing is amazing. Both cats - shaved & bathed for $96 (includes tax). My old groomer used to charge us $80 just for one!