Keep in mind I went during their soft opening.
As many have mentioned the ramen doesn't come out hot, and the noodles don't have much texture, which are small details. But the famous clam broth itself is what was most disappointing. Perhaps it is just a difference in style. The clam broth is clear, non-greasy, and low-salt, which is in stark contrast to a lot of the competition. The taste is subtle.
Their incredible reputation, the fact that I went during the soft opening and their association with the new dessert place Saryo means I will return to try the other broths.