Corban,
I'd invite you to look at the fact that we all have bad days. I can't speak on your experience personally of course, but I can say without hesitation that Rena is one of the nicest people out there. Maybe you happened to catch her on a really tough day? Just a thought. How great would it be for you to give it another try and come back with a positive experience! I've been a regular at this bar for over 11years and feel like I can say with confidence, your experience was a rare one. Give the Den another try, and I bet you'll be glad you did.