Came here once when Shopsys was fairly new and had the steak sandwich with pretzel buns which was DELICIOUS. I came back recently ordered the same sandwich, 30 minutes later our food still had not arrived... Finally 40 minutes later our food came and it only came with one piece of bread..... Not sure if it was even the pretzel baguette they had said it would be. The bread was SO soggy that I couldn't even eat it. My friend and I had requested medium rare but we both had well done steaks. Giving two stars only because the steak was well seasoned, and the waitress was decent, but definitely not going back ... There are so many better choices at York lanes