Just had one of the worst experiences at this place. The food is OK but the service is terrible. I normally tip in cash so the servers can have immediate access to the funds. After we finished eating, I gave my credit card to the waitress. As I signed the receipt the waitress started complaining about something. After a while I realized that she is assuming that we are not tipping her since I did not add the tip on the receipt and she was insisting that I must put down a tip in the receipt. We were still sitting at the table and not leaving. As per our usual practice we tipped in cash and while walking out told the front office about the incident. There were two persons at the counter and neither of them showed any concern but instead told me "most people tip the severs". There are some things that I feel are completely wrong about this:
1. Since we belong to a minority the server and the restaurant manager profiled us as people who do not tip.
2. This is a buffet restaurant where we get our own food yet the servers are expecting the same percentage of tip as a full service restaurant.
3. The restaurant is paying so low to the servers that they are desperate and start blindly demanding for tip as soon as the bill is paid and not waiting for the customer to finish.
4. Is the tip a form of gratuity or ransom?