I LOVE this place for lots of reasons: super friendly people, bright & cheerful surroundings, knowledgeable on products and procedures, clean & it smells good! But especially because of my estitician, BJ. I followed her from her former studio. She's kind, gentle and knows my fear of needles so is very comforting. She also knows her way around my face! I realize that sounds odd, but she knows what I need corrected and never, NEVER tries to sell me products I don't need. She's the best!