Always have been a fan of Panera Bread for their soup's/salad's, sandwiches and free wifi but I have to say the last couple times I've been disappointed. I ordered their special You Pick Two / half sandwich and bowl of chicken noodle soup with an apple. This time the bread was dry, not sure if they forgot the condiments or if it didn't call for it - and the soup was cold. It was so odd to me as I've always had great food from Panera. I sent the food back and after at least another ten minutes I got a fresh order, and it was hot soup and a sandwich with mayo as I had to request....They were friendly and apologetic, not sure what happened but they fixed it.