The owner, Lisa, was very nice and tried her best, but that was the only part I was happy with. The dresses here are very expensive, and if you happen to find some you like that are on sale, they will only work if you are a smaller size. I only tried on 3 dresses (the last of which I almost got stuck in), and they were all way too small - I felt very uncomfortable. I was told they could be ordered in my size (14), but there was no way I was going to order a dress that I had to attempt to picture myself in. If you have a large budget and are a smaller bride (my sister, who is a size 8, said she would not have been able to fit into any of those dresses either), I would recommend this store to you - otherwise, I would suggest going elsewhere.