Anyone can clean clothes. Not everyone gets customer service.
Showed up at 6:05 tonight (they close at 6 on Saturdays) and the door was locked. Normally okay, but my wife needed her clothes for 8 am flight tomorrow. Young lady inside wouldn't even acknowledge me even after we made eye contact. Another woman inside completely ignored my knock on the glass door. Neither picked up the phone (calling from parking lot).
Dry cleaning is a prepaid service, so grqbbing our clothes would have taken all of three minutes. To acknowledge that we needed help, even to reply with, "sorry, but i cant help..." would have made us feel better.
That's bad service. And a reason to go elsewhere.
Never doing business here again -- so much for supporting the little guys.