I generally like this pizza restaurant concept but this location and brand leave much to be desired. Customer service was indifferent towards the customers. The restaurant lacked a variety of ingredients and the ones they did have appeared to be far from fresh. It wasn't busy but took about 20 mins to get our pies because apparently the person that was supposed to bring them out didn't see us and sat them on the back counter until we said something. So instead of fresh pizza he just handed us the old cold ones. Flavor was bland anyway so I don't think getting it sooner would have helped.
You can tell the quality of the staff and the ownership's commitment to training and quality is poor. The staff preferred to lean on the counters and tables talking and texting instead of cleaning. At least 5 staff members stood by and watched customers attempt to throw away garbage in the over flowing trash can and they just laughed about how full it was. This restaurant is typical of a brand that is attempting a quick expansion, sacrificing quality and service for cheap labor and ingredients. I would love to have said a local brand like this was better than outside concept restaurants like Pizza Studio, but I cannot at this time.