Made an apt at 2 for couples massage. Went with boyfriend who had his service dog. When we got there told it'll be only 10 min. Then told he can't take his dog with him. Dog is extremely well behaved just laying under his chair and wearing his service dog best clearly marked. She was told he his a service dog. She didn't not respond. About 30 min later she hands me her phone with the owner on who again asks about the dog. He is told the same thing along with that he is a seizure alert dog. My boyfriend had served 3 tours over seas all resulting in being hospitalized. Due to injuries acquired while serving our country he now has seizures. He is blessed enough to have a dog that can alert him with enough time to not be further injured by having a seizure. The owner then proceeded to tell me that the dog may make other customers uncomfortable and we can't have the dog there. I told him that if he is asking us to leave due the service dog that it was illegal. He then said it would be fine. After all this the lady behind the counter tells us another 20 min. We had already been waiting for about 40 min by then. At this point we decided to be refunded and leave. The place was nice and clean but I think it is horrible not to mention illegal to discriminate and single out a customer due to having a service dog. He's already given up so much for this country.