Since our initial experience, we have had to take the vehicle back a few times because the AT & Engine light kept coming on, the 3rd time around the shift issue changed from gears 3/4 to 2/3. They DO hold to their repair warranty, they have not charged a cent for each time we have brought it back and they are very polite. This afternoon they called us to tell us that they couldn't figure out what was wrong so they were ordering a new transmission (on them) and it would be here Tuesday. They did seem confident that the car was safe to drive around town, so they let us take it back while they are waiting on the trans. to ship. I have to say KUDOS for doing their best to make it right. Hopefully the new transmission takes care of things for now :)