I love the easy, convenient online booking service! You can either choose the date/time you wish to come in or you can choose who you would like to perform the service and it will give you an option of times they are available. Tatiana gave me an all over bayalage highlight and toned my hair... I love it! She was very sweet. My hair looks great but I just wish the difference wasn't so subtle... a little pricey! But I definitely recommend giving it a try!