So incredibly disappointing! Save your money and find fondue elsewhere. Had heard great things from people in the past. Went for an xmas dinner with 8 other gals from work. We were there for 3 hours!! We waited 45 minutes for our main courses. Hardly ever saw our waitress. Probably because she was getting her auto gratuity due to our large party so she didn't give 2 sh*ts about us. Asked if dessert would take as long as the main course and we were assured it would be quicker. Wrong, half hour wait for chocolate fondue and when it finally came out, the chocolate was COLD and the consistency of water. There was also no way it was actually Callebaut chocolate based on how it tasted. We got it removed from our bill and didn't even eat it.
While getting our coats, I ran into the manager and very nicely let him know that our experience was very subpar. He spoke to me like I was just being a big b****. Told me that he they can only serve the chocolate fondue "warm", which would have been nice, but ours was COLD. And then proceeded to tell me that HE tasted our fondue and it was exactly how they always are. UNBELIEVABLE!!! Will NOT be returning, huge waste of money so a said "classy" establishment.