The wax at this place is great! Every room is extremely clean. I usually get out of there in about 30 minutes for a Brazilian wax. The staff is always polite and ready to help. I haven't tried any of their products but I have heard he ingrown hair prevention gel works well. The wax is not sticky like other places I have been. The wax is so smooth that it really reduces the pain during and after. I had Gillian as my wax specialist. She was AMAZING! Very professional and kind during the entire experience. I'll definitely go back to see her again.