We've used them 3 times. Hot water tank good job. Quick work and straight up pricing. Next time out thermostat wire got a nick in it and furnace shut down. The guy came out and didn't replace the wire but just replaced the fuse it blew. Which was fine but for $90 hour rate that took him 10 minutes I would have rather replaced the wire.
This last time I got a new wifi thermostat and needed an upgraded wire. The guy was nice and everything but soooo slow. When he replaced the thermostat he didn't use the old holes to attach the new plate and instead left a drywall anchor exposed in our wall beside the thermostat. The holes lined up perfectly with the old one ( both Honeywell ). Didn't use a drill either to make new holes I think he punched holes with a screw driver because there was a bunch of debris on the floor I had to clean up. It took him almost 2 hours to do all this ( milking it.. ) everything was just done sloppy. He didn't put a screw back in the furnace door. Didn't fully tighten the other screws. He spent an hour zip tying the new wire which I told him I would do. Sorry but I'm not paying $90 an hour to zip tie. Probably would use them next time I need a new hot water tank but they won't be around My furnace or AC again