I called numerous UPS stores to help me create a RS3 label. NO location knew what I was talking about and did not want to help. I called Earl at this Windmill and Pecos location and he was ready to have me come in to help me out with a RS3. He was so helpful and quick to assist. I do a lot of shipping for my business and am so happy that I have found a UPS store that is here to help! The best UPS experience I have ever had !!!