My wife and her friend got some coupons from a stylist at an event on March 28th and they expired on May 1st. So today they called to see if they could still use them and the receptionist handed the phone to the manager. The manager instantly began to ask tons of questions like who gave them the coupons, where did they get them, why they had not used the coupons, how long there hair is and if they wanted to use them they have to schedule today. These are ok questions to ask, but not in such a rude manner.
The manager was so rude that my wife and her friend will never use that company, EVER. It's sad when a company has a manager that treats potential clients this way.