I had a salad with berries and bad dressing and it took them 20 minutes to make it. Several people who ordered after me including my lunch companion got their food way before me. And I didn't have any meat on mine so I'm not sure what took so long. I eventually asked for it and it was brought out. I was very excited initially when this place opened but overall I am incredibly unimpressed. The only good thing was the drink options. They had real cane soda and other good options. But i don't go to restaurants for the sodas. I won't go back. Too many great options in ballantyne.