I went with this moving company because of the Yelp reviews and because their estimate was lower than other companies. Also, Dan was very easy to work with.
That being said, I was extremely disappointed with the service. The final price was almost $250 more than the estimate. I understand than an estimate is exactly that - an estimate - but $250 more was not at all what I was expecting. I ended up paying more than the other estimates I received. I answered all of their questions on the phone, explained that I have stairs, and explained that I would have boxes and furniture. So, I have no idea why the estimate was so off.
Plus, I feel like it took a lot longer than it should have. I know moving furniture is tough, but it was unnecessary in my opinion for one of the workers to stay in the truck the entire time "organizing" boxes. Two of them would take a load down, dick around for 10 minutes, then come back up. All the while I am just sitting there waiting forever for them to get the job done. I had to fight the urge to take boxes down myself.
Not only that, I had plans that night to go to a concert and because they were so off from the time estimate I missed the show. That's another $40 down the drain.
I did not tip the movers because of the $250 overage and because I felt like it took entirely too long.
Moving is a harrowing experience and these guys did not make my life any easier at all. I will not be using them again.
Note, I have given Dan this information but have not yet heard back.