I called 10 days ago to refill a prescription. It took forever to get the Rx processed so I was told I'd get a call back. That was 9/6. On 9/10 I got a voicemail saying my Rx had been sent. Ok, I thought, that's good. Well, they sent the wrong Rx. I called back on Friday, 9/13, to get this sorted out and their entire system was down. I was told they'd call me back. No thanks, I said, I'll call back myself. Well I called back today and the system was still down. Now I'm out of a Rx and seriously annoyed. What's the point of using a mail-order pharmacy that saves you absolutely no time?! Back to Walgreens I go!