Just an Up-Date
As I mentioned in my first review of this Con, I went in for an Oil change, was told my tire had a defect and I needed to replace it, that they cannot let me drive out on them (The Con). After reviewing what they had to offer I picked a set of Michelin tires. Several hours later, tires still not installed, I was told that they were not in stock at this location and were on a truck. Then I was told there was a delay and I needed to come back. Back next morning and 6 hours later still no tires (must be coming from New York or something). Near the end of the day the manager offered me a set of Big-O-Tires until the set I paid for came in, that was July 2013. September 2013, new manager called and asked what they needed to do to make me happy and remove the bad reviews - Install the tires I paid for. He said come on in, we will take care of you, I did. Your front end is out of aliment we will have to fix that first - $65, after they finished - Oh the tires had to be ordered!!! Went across the street to Sun Devil Auto and had them look at the front end aliment, told them that a shop down the street did some work and I wanted to have it checked out. They said, sorry but the front end of this car has never had any service. I took the car to the dealer and they confirmed that no adjustments were ever Made on my car!!
PLEASE avoid all Big-O-Tires, if you have a flat at 3 AM and their open - walk Home!
11/06/2016
Just an Update, don't want a Bad deed gone un-noticed. Still no contact, refund or even an apology From Big O as in O-M-G I was ripped-Off