I chose this salon based on the great reviews, and it's true, this is a customer-oriented salon with amazing staff, expertise, and service. Jamie (the owner) gave me the best haircut I have ever had. I have impossibly fine hair, and she understands the "physics" of it (yes, she used that word--she knows what she is doing). Most stylists have complained about my hair and think it should behave as thicker hair does, and it doesn't! She gave me a great, stylish, polished cut that totally works. Also, thanks to her GREAT brush recommendation, I was able to blow out my hair myself--successfully!--for the first time ever. Even though this won't be my neighborhood for long, I am still driving the distance--this is my new salon. I can't recommend it highly enough!