I contacted these movers and gave them an exact inventory of what I needed moved. I also gave them the pick up address and the delivery address. After receiving a written estimate from them I asked if we could schedule a moving date. At this point they told me that my move was too small and they wouldn't profit enough on my move, so they can no longer assist me. Giving them one star because I tried to avoid this situation by giving them the exact inventory upon my initial contact.