I have been going to Saskia Salon for 10 years now and she is the most loving and caring person. I trust her with my hair which is very hard to do with just anyone.
As for you Joe M. I was at the salon that day watching what was going on and I am sorry to say but it is your job as a mother to correct your children and stop them from misbehaving. Since you did not take things in your own hands Saskia had to, and I did not see anything wrong with the way she spoke to your kids. She was very polite and did what any human being with do in such a circumstance.I am a parent of 2 and I would not tolerate such behavior from my kids outside the house.
Thanks Saskia for all that you do and keep being amazing!