My car was sent there after an accident to be dismantled and inspected by insurance. Edward got my car there and got to work right away. Even though AmFam (terrible company) took a total of a month to decide to repair or total my car (other party 100% liable). Edward kept me up to date. Even though they ended up not repairing my vehicle I've seen their work and their customer service was excellant. This was a bad situation where my insurance jerked me around but Eward was very professional, very nice and very understanding of my difficult situation. Even when they didn't make a lot of money on my claim with the total they treated me with respect and care. This is the place to take your car!