This was our first visit in our new hometown. Appeared to be clean and we could see the burgers being prepared right in front of us. It took the staff more than five minutes to even acknowledge us. As I contemplated leaving, we were met with: "What can I do for you?" Hmmmm... I thought, I'm sorry that we're hungry. Despite the less than stellar first impression, hungry won out and we ordered. I prayed that we wouldn't be disappointed. Dad & I got the Jalapeno Char-burger Special ($4.99). It was pretty darn good! I recommend either the onion rings or the sweet potato fries- YUM! Kids meals looked to be good because my son ate all the chicken nuggets, applesauce, and gummy burger for dessert. My daughter had a regular charburger and liked it. VERY relieved that the food rocked! Hopefully the service will be better next time because I rate this place higher than Sm*$£But&÷R!!!