This pool problem took 3 trips by Aaron Pools to get the job done, the total price was the AHS service of $75. Each time they called 3 days ahead, said the repairman (Bailey) would give a courtesy call when he was on this way. The first time Bailey said he would call back when they had the parts. They did about 5 days later and on the second trip Bailey said the filter was faulty and would need to be replaced. So he said they'd call once he had the parts. After 3 more days, they called and Bailey came out and replaced the filter. Now my pool is completely clear again and we can enjoy our pool! This company did a great job keeping me informed, dealing with AHS, and did great work. I've seen the bad reviews here but did not have a bad experience at all with this company, I highly recommend them.