This place is disorganized and unprofessional. It seems like all/most of the food is, or was, frozen at some point. Not fresh. Much of their coffee is flavored and tastes old. Their espresso machine is so loud, I swear it's broken. It took a girl like five minutes to steam my milk and the latte still wasn't hot. Don't advertise yourself as a cafe if coffee and drinks aren't a priority. This place is trying too hard. It's basically a bakery/ice cream shop/deli....weird. I say get rid of the nasty frozen food and focus solely on pastries and ice cream.