I HATE buying cars but they made it easy! I'll try to keep this brief: I bought a slightly preowned Honda Accord but didn't sell my old one here. I shopped on line, found it, shipped it, test drove it, and bought it. Here's the good: it came in hundreds $ under both KBB and Edmunds so no need to haggle. It was less than a week for shipping from LA to Phoenix. No surprises, no up-charges. The sales rep, Malia was courteous and helpful. The paperwork was easy, perhaps because of no financing. The only complaint is a rather large scratch on the door when they said no scratches were evident before shipping. Overall very satisfied and highly recommend them. Did I mention I HATE car buying? Well, maybe now it doesn't require Pepto Bismol.