Here's the gist...My new patient appointment was scheduled at 1:45pm. I left at 4:30pm despite the fact that I didn't have any dental issues that would require more time. Overall, the staff was friendly and they did a good job with my annual tooth cleaning. I was seen by two dentists, and the dental hygienist, Jill, was awesome! Other than it taking a long time, I was pleased with their service. I also liked checking myself in on the touch screen kiosk, but would have preferred if the screen was pointed away from the waiting room as well as the glass front door. Their address is different than what's posted so be sure to get an update before going.