We used to be regulars at this earls and for the most part had good food and good service. Tonight was the first time there in a long time and it will probably be the last. Our server was nice, friendly and communicative without being intrusive. Once we ordered we waited longer than we thought for our appetizers, considering there were only a few other tables occupied. The calamari came to the table cold, and tasted as though the oil it was cooked in needed changing. The fish taco was hot, but mediocre and the chicken taco mediocre at best. Then we waited...and waited, and waited for our mains. When our food finally came we really weren't very interested any more. It was just too long. The Italia pizza was good, and was hot on arrival to the table. The Cajun shrimp was barely warm and as a result slimey and thick with lukewarm oil. Although the Cajun spice was good, the mix was so salty it was difficult to eat the shrimp. The garlic bread was too charred to eat.
The bathrooms were dirty, garbage bins overflowing an the stalls disgusting. Overall, a very disappointing experience and shocking after years of having a winning formula.
Another issue that reeked of unprofessionalism and poor management was the staff visibly lounging on the patio as a large group while we waited so long long to have service. There were tables left uncleared for prolonged periods which never used to happen. If it was busy there might be an excuse. But it was not.
Don't recommend and won't ever go back.