The service was atrocious. While the pizza was indeed pretty good I couldn't believe how awful the service was. There was attitude from the hostess to the server to the busser. I'm a frequent flyer to vegas and I've never really had service that was as bad as this place. The server forgot a topping for my friends pizza and disappeared for 30 mins. We had to ask for the check, then asked for them to take our payment. Maybe it was an off day but wow I expected better. I will stick with grand lux for a casual meal if I'm at the palazzo